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These terms set out the rules that apply when you open an account, place bets, and use our services at livsport — including how we handle your account access, transactions via DANA, OVO, GoPay, and what happens if a dispute arises. Access to livsport and use of our services depends on local law and is available only where permitted in your eligible region.
When you register at livsport, you enter into a binding agreement with us. These terms govern every interaction — your login sessions, deposits through DANA, OVO, or GoPay, game activity across our lobby, and any support requests you raise. By continuing to use the platform, you confirm that you have read and accepted these terms in full. Our terms are designed to be clear about what we offer and what we expect in return. We ask that you keep your account details accurate, that you fund your account only through payment methods linked to you personally, and that you use our lobby — including Spadegaming, CQ9, PlayStar, and Microgaming titles — in a way that is consistent with fair use. Eligibility to use livsport depends on the laws and regulations of your location. It is your responsibility to verify that accessing our services is permitted under local law in your region. We reserve the right to restrict or suspend access where required by applicable regulation, without prior notice where law demands it. Any changes to these terms are published on this page; continued use of your account after a change constitutes acceptance. For Indonesia-based accounts, payment processing through DANA, OVO, GoPay, Bank Transfer, and QRIS is subject to the specific conditions shown at the deposit screen and in your account wallet settings.
Deposits and withdrawals processed via DANA follow the limits and verification steps shown in your account wallet. Confirm your DANA account is registered under your own name before submitting a transaction.
OVO transfers are subject to the wallet limits set by your OVO account tier. The current applicable limits are shown on the deposit screen at the time of your transaction — check there before proceeding.
GoPay payments are linked to your registered GoPay account. Transactions must originate from an account in your own name; third-party wallet use may result in a hold pending verification.
Bank Transfer transactions require your bank account name to match your livsport registration name. Processing times and any applicable bank fees are outside our control and shown as estimates only.
QRIS scan-to-pay is available at the deposit screen for supported Indonesia e-wallet and bank apps. The QRIS code shown is unique to your session — do not share it or reuse it across sessions.
Not every aspect of your experience on livsport falls under the same set of rules. This section breaks down which areas are covered directly by our terms, which are shared with third-party providers, and what sits outside our scope entirely. Understanding this helps you know exactly where to direct a question or dispute.
Creating, accessing, and maintaining your livsport account — including login, password changes, and session management — falls entirely under these terms. Any access issue should be directed to our support team first.
Deposits and withdrawals through DANA, OVO, GoPay, Bank Transfer, and QRIS are covered by our transaction terms. Once a transaction leaves our system to your payment provider, their own terms and processing rules apply.
Game content provided by Spadegaming, CQ9, PlayStar, and Microgaming is subject to each studio's own fair-game rules. We make their titles available in our lobby; disputes about specific game outcomes should reference the game provider's published rules.
External links, affiliated information, and third-party websites accessed from livsport are not covered by these terms. We are not responsible for the content, practices, or policies of services outside our platform.
These terms are not one-sided. You have clear, practical rights regarding how your account data is held, how records are kept, and how you can raise concerns. If something looks wrong on your account — a transaction record that does not match, personal details that need updating, or a question about how we handled a request — there is a defined path to address it. To review your transaction history, open your account dashboard after login and navigate to the wallet section. Every deposit and withdrawal processed through DANA, OVO, GoPay, Bank Transfer, or QRIS is logged there with a timestamp and status. If a record appears incorrect, note the transaction ID shown and contact our support team with that reference. You may update your registered contact details through the account settings page. Name changes require identity verification consistent with the payment method linked to your account. Acting early on discrepancies keeps your account and wallet access aligned.
Your full transaction history is available in the wallet section of your account dashboard after login. Each entry shows the method used — DANA, OVO, GoPay, Bank Transfer, or QRIS — alongside status and timestamp.
Update your email, phone number, or contact preferences in account settings at any time. Name corrections require a support request and identity verification, as they must match the payment method registered to your account.
For any question about how these terms apply to your account — including transaction holds, access restrictions, or game-related disputes — open a support ticket and include your account ID and relevant transaction reference.
If you believe a decision about your account was made in error, you may request a formal review through our support channel. Include the date of the action, the account section involved, and any reference numbers available in your dashboard.
Questions about these terms or your account rights can be directed to our support team through the channels below. For transaction disputes involving DANA, OVO, or GoPay, have your wallet reference number ready — it speeds up the verification step on our end.
Start a live chat session from the support icon on the livsport site. Available for account queries, transaction questions, and terms clarification. Response times depend on queue volume — your position is shown in the chat window.
Send account and terms-related questions to our support address shown in your account dashboard under 'Contact Us'. Include your account ID and any relevant transaction or reference numbers to help us respond accurately.
The livsport Help Centre covers common questions about account terms, wallet conditions, and access eligibility. Check there first for answers about standard processes — it is updated when terms change.
Your account data is held and managed according to the obligations set out in these terms. We collect only what is needed to run your account — registration details, transaction records, and session activity. Cookies are used to maintain your login session and to remember preferences across visits; you can review cookie settings in your browser at any time. Account security is your shared responsibility. We apply session protections on our side; you keep your login credentials private. If you suspect unauthorised access, change your password immediately through account settings and contact support with your account ID. Retention of your transaction and account records follows applicable data rules for your region — the current retention period applicable to your account type is shown in your account settings under 'Privacy & Data'.
We collect registration details, payment records, and session logs to operate your account and comply with applicable regulations. We do not sell account data to third parties outside of what is required by law or our payment processing partners.
Session cookies keep you logged in across pages. Preference cookies remember your lobby settings between visits. You can manage or clear cookies through your browser settings — clearing session cookies will log you out of your current session.
Your account password and linked payment credentials should be kept private. Two-factor verification, where enabled, is managed through your account security settings. Report any suspected unauthorised access to support immediately with your account ID as reference.
To request a copy of the data we hold on your account, or to ask about corrections and deletions, contact us through the support channel in your account dashboard. We will respond according to the timelines required by applicable data regulations in your region.
Here are the questions we hear most often about how our terms work in practice. If your question is not covered here, open a support ticket from your account dashboard.
Yes. When you play any title in our lobby — whether from Spadegaming, CQ9, PlayStar, or Microgaming — your account remains subject to these terms. Individual games also carry their own provider rules, which are shown in the game interface.
If the wallet account linked to your livsport profile changes, update your payment details through account settings and contact support to complete verification. Transactions sent to an outdated wallet reference are subject to a hold until verification is confirmed.
We publish updates to these terms on this page. Where law permits, changes take effect when posted. For material changes, we aim to notify you via your registered contact before they apply. Continued use of your account after a change means you accept the updated terms.
Open your account dashboard, go to the wallet section, and note the transaction ID and status shown. Then contact support with that reference. For QRIS or Bank Transfer transactions, your bank or wallet app receipt may also be requested during the review.
Account closure requests are handled through our support team. Contact us via live chat or email with your account ID. Any pending transactions must be resolved and your balance withdrawn before closure is finalised. Access restrictions during this period follow our standard terms.
Access to livsport and eligibility to use our services depend on local law in your region. It is your responsibility to confirm that using the platform is permitted where you are located. We may restrict access where required by applicable regulation.