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YOUR DATA MATTERS

livsport Privacy Policy: How We Handle Your Account Data

Your account data on livsport is handled with clear boundaries — what we collect, why we collect it, and how you can review or update it at any time. This policy applies to every interaction with our platform, from the moment you open an account to each session on mobile or desktop, where access is available under local law and eligible regions.

  • Account Data Protection
  • DANA, OVO, GoPay Context
  • Mobile Session Coverage
  • Your Right to Review
POLICY POSTURE EXPLAINED

What This Privacy Policy Covers and How It Operates

When you create an account with livsport, we collect the information needed to run your session — your login credentials, contact details, and the transaction records tied to deposits and withdrawals through DANA, OVO, GoPay, Bank Transfer, and QRIS. This data lets us verify your account, process your wallet movements, and reach you through our support channel when you raise a question. We do not sell your personal data to third parties. Information shared with payment processors — such as the DANA or GoPay rails you use on the deposit screen — is limited to what those processors need to complete your transaction. The same applies to Bank Transfer and QRIS flows. Data is stored on secured servers and accessed only by staff with a defined operational need. We keep records for as long as your account is active and for the period required under applicable law in eligible regions. Where local law in Indonesia governs retention or disclosure, those rules apply. If you have questions about how a specific piece of your data is used, the contact path is in the Support section below. Cookies and session data are used to keep your login active and to remember your lobby position between visits. You can manage cookie preferences through your browser settings; clearing session cookies will log you out of the current session.

  • DANA transaction context

  • OVO wallet records

  • GoPay payment data

  • Bank Transfer reference

  • QRIS session data

POLICY SCOPE DEFINED

Where This Policy Applies and What It Covers

Not every part of your experience falls under the same rules. Here is how we distinguish what this policy covers, and where third-party terms take over.

  • Account Access

    Registration details, login history, and session activity on livsport fall fully under this policy. When you access the lobby — including live casino tables or sports betting markets — your session data is governed here.

  • Transactions

    Deposit and withdrawal records tied to DANA, OVO, GoPay, Bank Transfer, and QRIS are logged in your account wallet. Our policy covers how we store and protect those records; the payment processor's own terms cover their side of the transfer.

  • Site Content

    Game content delivered by studios available in the lobby is subject to their own provider terms for game mechanics. Our policy covers how your interaction data — session length, lobby navigation — is recorded on our side.

  • Third-Party Services

    Links to external sites, social platforms, or partner pages operate under those third parties' own privacy terms. Once you leave livsport, this policy no longer applies. We recommend reviewing those terms separately.

YOUR ACCOUNT RIGHTS

Practical Steps to Review, Correct, and Contact Us

You have concrete options when it comes to your account data. To review the personal information we hold, log in and go to your account settings — the profile section shows the details we have on file, including your registered contact and wallet records. If any detail is wrong, you can update it directly from that screen; changes to your registered payment method — DANA number, OVO account, or Bank Transfer details — follow the verification steps shown in the wallet section. If you want to raise a question about how your data is used, or request that we correct a record you cannot update yourself, the support team is reachable through the contact paths listed in the section below. For a formal data request — such as asking what information we hold or requesting deletion where local law permits — send the request through our support channel with your account ID so we can locate your records accurately. Response timing depends on the nature of the request and applicable local requirements in Indonesia.

  • Review Your Records

    Log in and open your account profile. Contact details, registered wallet methods — DANA, OVO, GoPay — and transaction history are visible there without needing to contact support.

  • Correct Account Details

    Update your contact information or payment details from the account settings screen. The wallet section shows the verification steps required for changing a linked payment method.

  • Raise a Data Question

    Reach out through our support channel with your account ID. Questions about data use, retention period, or what we hold on file are handled by the support team.

  • Request Data Removal

    Where local law in Indonesia permits a deletion request, submit it through support with your account ID and a clear description of what you want removed. We will confirm the steps and applicable conditions.

REACH OUR TEAM

How to Contact livsport About This Policy

If a section of this policy raises a question you cannot resolve through your account settings, these are the paths to reach us. Include your account ID in any message so we can pull up your records without back-and-forth.

  • Live Chat

    Open the chat icon from any page in the lobby. The support team handles account, wallet, and policy questions through this channel. Check availability on the chat screen after login.

  • Email Support

    Send your data or policy question to our support address shown in your account help section. Attach your account ID and a clear description of your request so the team can respond accurately.

  • Account Help Center

    The help section inside your account covers common policy questions — data retention, cookie settings, and how to update wallet details for DANA, OVO, or Bank Transfer. Check there first for a faster answer.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection on livsport works through a combination of technical controls and clear internal access rules. Here is what that looks like in practice.

  • Account Security

    Your login is protected by password requirements and session controls visible in your account settings. If you notice unexpected activity, the security section of your account lets you review recent sessions and update your credentials immediately.

  • Cookie Management

    We use session and preference cookies to keep your lobby position and login state between visits. You can review and clear these through your browser settings at any time. Clearing session cookies ends your active login.

  • Data Retention

    We keep your account data while your account is active and for the period required under applicable law in eligible regions, including Indonesia. If you close your account, retention follows the legal minimum applicable at that time.

  • Who to Contact

    For a formal data inquiry — access request, correction, or removal where local law permits — reach the support team through live chat or the email address in your account help section. Include your account ID for a faster response.

PRIVACY POLICY FAQ

Common Questions About Your Data and This Policy

Questions we see often from account holders about how this policy works in practice.

What personal data does livsport collect when I open an account?

We collect the information you enter during registration — name, contact details, and login credentials — plus transaction records linked to your wallet activity through DANA, OVO, GoPay, Bank Transfer, and QRIS. Session data such as login times and lobby navigation is also recorded.

Is my DANA or OVO payment data shared with anyone?

Payment data is passed to the relevant processor — DANA, OVO, or GoPay — only to the extent needed to complete your transaction. We do not sell this data. The processor's own privacy terms govern their handling; ours governs how we store your transaction record on our side.

How do I see what data livsport holds about me?

Log in and open your account profile. Contact details, wallet records, and transaction history are visible there. For a full data summary or formal access request, contact support through live chat or email with your account ID.

Can I ask livsport to delete my account data?

Where local law in Indonesia permits a deletion request, you can submit one through our support channel. Include your account ID and what you want removed. We will confirm what is possible under applicable requirements before taking any action.

Does livsport use cookies, and can I turn them off?

Yes. We use session and preference cookies to keep your login active and remember your lobby state. You can manage or clear these through your browser settings. Clearing session cookies will log you out of the current session on that device.

Who do I contact if I believe my data has been handled incorrectly?

Reach the support team through the live chat icon in the lobby or via the email address shown in your account help section. Include your account ID and a description of the issue. For formal complaints, we will confirm the process applicable under local Indonesia requirements.