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Everything we do at livsport — from how your DANA deposit moves through the wallet to how your account data is stored — sits within a defined legal framework. Access to our platform depends on local law and is available only where eligible regions permit.
Our legal framework covers the relationship between you and livsport as an account holder on this platform. The terms govern account creation, wallet activity, content access and communications between us. Because platform availability depends on local law and eligible regions, the terms you accept at registration reflect the jurisdiction in which your account operates — not a universal blanket. Where Indonesian law requires specific disclosures, those appear in your account dashboard after login, not just in this document. Payment activity through DANA, Bank Transfer and QRIS falls under the same policy scope as your account records: we retain transaction references for as long as your account remains active, and for a defined period after closure as required by applicable rules. We do not share your payment or identity records with third parties for marketing. Our legal notices are updated when platform conditions change, and the current version is always the one shown here. If you have a question about how a specific clause applies to your account, reach our support team through the contact path in your account settings.
This policy governs how your livsport account is created, maintained and closed. It covers login credentials, identity verification steps shown at registration, and the rules for account suspension or termination as displayed in your account settings.
Wallet movements — deposits via DANA, Bank Transfer or QRIS, and amounts credited after a round completes — fall within scope. The policy sets out how we record these, how long records are kept, and how you can request a copy of your transaction history.
Game content from Spadegaming, CQ9, PlayStar and Microgaming is made available subject to availability in your eligible region. The policy covers your right to access lobby content but does not regulate the rules of individual games — those are set by each studio.
Payment processors, identity verification providers and network operators that support the platform operate under their own terms. Our policy does not override those terms. Where a third-party service affects your account, we will reference it, but we cannot bind external providers to our commitments.
Holding a livsport account gives you a set of actionable rights, not just passive access. You can request a copy of the personal information we hold on your account at any time through the data request path in account settings — the form there walks you through the fields and verification step. If any detail on your account is incorrect, you can update contact information and wallet references directly in the profile section; changes to identity documents follow the verification instructions shown on that page. Raising a question about how your data is handled is straightforward: use the support contact path and mark your message as a policy or data query so it reaches the right team. For account closure requests, the process is in your account dashboard under the account management section — follow the steps shown there, and we will confirm the closure and data-retention timeline by the contact method on your account.
Open the transaction history section in your account dashboard to see a full log of wallet credits, deposits and round outcomes. Export options, where available for your region, are shown on that page.
Profile edits — email address, phone number, linked wallet references for DANA or Bank Transfer — are handled in the account settings screen. Identity document updates follow the verification instructions shown there.
Contact support through the in-account message path or the email address in the support section. Mark your query as a data or legal matter so it is routed to the team that handles policy questions rather than general account help.
The account closure flow is in your dashboard under account management. We confirm closure and explain the data-retention period by the contact method registered to your account.
For questions specifically about how your data is handled, what records we hold, or how a clause in our terms applies to your account, contact us through the support message path in your account and label your message as a legal or data query.
For account access issues, DANA or QRIS deposit questions, or wallet discrepancies, use the live support option in your account dashboard. The current availability hours are shown at the top of that support page.
If you need to submit a formal data request or account closure in writing, the email contact address for these requests is listed in the legal section of your account settings. Include your registered account identifier in the subject line.
We collect account registration details, wallet transaction references and session activity to operate the platform. This data is not sold or shared with advertising parties. The data types we collect and the retention periods that apply are listed in full in your account's privacy notice section.
We use session cookies to keep you logged in and functional cookies to remember account preferences. Analytics cookies, where present, are anonymised. You can review and adjust cookie settings through the preference panel shown when you first access the site or in your account settings at any time.
Account security is a shared responsibility. We maintain server-side protections on all account data, and you are responsible for keeping your login credentials private. If you suspect unauthorised access, use the account recovery path or contact support immediately — the steps are in your account settings under security.
When our legal terms change, we notify account holders through the contact method registered to the account before the change takes effect. The current version of all policy documents is always the one shown here. To request a policy document or ask who is responsible for data decisions, use the formal written contact path in your account settings.
We hold the registration details you provided at sign-up, your linked wallet identifiers such as DANA or Bank Transfer references, and a record of your transaction history. You can request a full summary through the data request path in your account settings.
Access depends on local law and is available where eligible regions permit. At the time of registration, the platform shows you the terms and eligibility conditions that apply to your location. If your region is supported, you can complete account setup from that screen.
We retain records for a defined period after account closure, as required by applicable rules in your region. The specific retention timeline is confirmed to you by the contact method on your account when the closure is processed.
Contact information and linked wallet references can be updated directly in the account settings screen. For identity document corrections, follow the verification instructions shown on the profile page. If you need help with a specific field, contact support and mark it as an account detail query.
Use the formal written contact path in your account settings and mark your message as a data concern. Our team that handles legal and policy matters will review it. For urgent account security issues, use the in-account live support option and flag it as a security matter.
We do not share your DANA, QRIS or Bank Transfer details with third parties for marketing purposes. Payment processors that facilitate transactions operate under their own terms, and we reference those in your account's legal section where they affect your wallet activity.